Retail, really...
Customer 1: (Comes up to the register with a jumbo card) So how long will it take you to mail this for me?
Me: Uhh... I can't mail that out for you.
Customer 1: Well, I could have sworn the card says it can be mailed.
Me: Well, it can.. But YOU have to mail it out.
Customer 1: Wait. So you can't mail it for me?
Me: ..... (Sigh) ..... I can't mail that out for you, no.
Customer 1: I don't understand. How would I mail it then?
Me: (Blink) Well... You put a stamp on it... And take it to the post office, or FedEx or something?
Customer 1: I still don't understand why you can't mail this out for me.
Me: Unfortunately, this is a store. In a mall. Not a post office. Like I said, you can take it to FedEx or your post office, and they can tell you how to mail that out.
Customer 2: Do you have a size 3XL in stock for this shirt?
Me: No, unfortunately, we don't. But we do have some other styles that do have 3XLs.
Customer 2: How can you not have the size I need??
Me: I'm sorry. That style just doesn't come in that size.
Customer 2: I think this is bullshit. You're discriminating.
Me: Sir, I'm not discriminating against anyone. I don't decide what this company chooses to sell or not sell. I can give you our customer service number and you can call them?
Customer 2: No. I don't want to talk to anyone. I want this shirt in a size that I can wear.
Me: Okay. Well, I don't have that shirt in the size you want.
Customer 3: You overcharged me.
Me: I don't think that I did, ma'am.
Customer 3: Yes, you did. Both these shirts should be half off.
Me: The shirts aren't half off.. They're buy one get one half off, so you have to get two shirts to get one of them for half off.
Customer 3: That's not what your sign says.
Me: Ma'am. The signs say.. ' Entire stock of shirts buy one get one 50% off'.
Customer 3: Well I won't buy them if both of them aren't discounted.
Me: I can't discount two full price shirts for you when we have a sale on them, sorry.
Customer 3: Then I don't want them and I won't shop here again because your customer service is ridiculous.
Me: Okay.
